"Here at Barcellos, we are 100% committed to our customer's needs"

HARDWARE SUPPORT

Barcellos Holdings Limited offers on-site Hardware Maintenance to all our customers with a repair or loan replacement policy, to ensure the user has no interruption of service.

We provide an 8 working hour response with the majority of calls being resolved within 4 working hours.

SOFTWARE SUPPORT

Software support is available on a contract basis for all our Global products. Our support desk has communication links to every client's site, using high speed VPN technology. Software can be installed and updated via the remote connection allowing a faster response to customer problems and avoiding the cost of a site visit.